Sign in
With your e-mail and password
- Open the Sign in page, or click Sign in at the top of the site.
- Enter your E-mail and Password.
- Click Sign in.
If two-factor authentication is on, a second step asks for the 6-digit code from your authenticator app. Tick Trust this device for 30 days so you are not asked again on your usual computer, then click Verify.
With a passkey
If you have added a passkey to your account:
- On the sign-in page, click Sign in with a passkey.
- Confirm with your fingerprint, face or device PIN.
No password to type.
You cannot sign in
- "Incorrect email or password.": check the address and capital letters, then use Forgot password.
- Your account was created by a quote request and you never chose a password: use Forgot password to set one.
- "Invalid code." (two-factor): check your phone's clock, wait for the next code, or use one of your backup codes.
- No access to your authenticator app or backup codes: write to contact@medica-algerie.com from your account's address.
Sign out
Open your account menu (your name or avatar), then click Sign out. To close your sessions on other devices, see Active sessions.