Received requests
The quote requests Medica Algérie sends you arrive in Received requests (medica-algerie.com/en/app/leads): those of your sector and wilayas, and those addressed directly to you (Direct).
Getting notified
Each new request triggers a notification (New quote request) by e-mail, in the bell and by push if turned on, plus a reminder of unanswered requests. Set them in Notifications.
The list
- List or Kanban (one column per stage); To handle groups what needs action.
- Filters: All stages, Whole team, Mine, Unassigned, and a search by Reference or title.
- Export downloads the list as a spreadsheet.
Each request goes through stages: New, Seen, Interested, Clarification asked, Quote sent, Contacted, Negotiation, Won, Lost, Archived, Declined.
One request
Open it to see the need in full: items, quantities, condition wanted, services, timeframe, urgency, budget, wilaya and city, type of facility, description. Access to the requester's name, organisation, contact details and documents depends on your plan: see Requesters' contact details.
Next: Answer and send a quote.
Not receiving requests?
- Are your business categories and areas served filled in? (see Activities and areas)
- Does your catalogue hold your products? Complete my catalogue on the empty page takes you there.
- Is your company set up as a supplier in its profile?
- Requests go out in waves, by relevance, verification and responsiveness: get your company verified and answer the requests you receive quickly.